Privacy Policy

Last updated: 01/12/2024

1. Introduction

Welcome to Docai. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our services, you consent to the practices described in this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

Docai
SARL Interstellar, 10 Rue de Penthièvre, 75008 Paris, France
Email: contact@docai.fr

3. Types of Data We Collect

We may collect the following types of personal data:

Identification Data: Name, email address, Jira account ID
Usage Data: Information on how you interact with our service (e.g., logs, IP address, browser information, etc.)
Communication Data: Any messages you send to us (via email, contact forms, etc.)

4. How We Collect Your Data

We collect data in the following ways:

Directly from you: When you register for our service or contact us.
Automatically: Through cookies, web analytics tools, and other tracking technologies.
From third parties: When you use our service via Atlassian’s SSO authentication system, we may collect information related to your Jira account.

5. Purpose of Data Collection

We use your personal data for the following purposes:

To provide and improve our services
To personalize your user experience
To manage user accounts and communications
To analyze website and service usage (via cookies and analytics)
To comply with legal obligations

6. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

Consent: You have given us explicit consent to process your data when you register for our service.
Contractual Necessity: We process data to provide you with the service you requested.
Legitimate Interests: We process data to improve our services and ensure security and integrity.
Compliance with Legal Obligations: We may process data to comply with applicable laws and regulations.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

9. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted third-party providers who assist us in operating our services, such as:

Service providers for data hosting and storage
Third-party analytics and marketing services
Partners or vendors in case of business transactions (e.g., mergers, acquisitions)

We ensure that any third parties we share your data with are compliant with GDPR and take measures to protect your privacy.

10. Your Rights Under GDPR

You have the following rights regarding your personal data under GDPR:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request corrections or updates to your personal data.
Right to Erasure: You have the right to request that we delete your personal data (subject to certain conditions).
Right to Restriction of Processing: You can request that we limit how we process your data.
Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data in certain circumstances.
Right to Withdraw Consent: You can withdraw consent for us to process your data at any time (if processing is based on consent).

To exercise any of these rights, please contact us at contact@docai.fr.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and personalize content. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our service.

12. International Data Transfers

If we transfer your personal data outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.

13. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

14. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under GDPR, please contact us at:

Docai
Email: contact@docai.fr